3 Ways the Right Construction Management Software Can Help Keep Clients Happy
Maintaining strong, productive relationships with clients is a crucial component of completing a successful project in the construction industry. Fortunately, utilizing construction management software can not only benefit your team but also allow contractors to forge stronger connections with clients.
With the right construction management software, both contractors and your workers will benefit from a streamlined workflow from preconstruction through completion. Here are just a few ways that can translate into happier clients!
1. Clear Communication
One of the most significant benefits that construction software offers is its ability to enhance communication. For ongoing partnerships, it’s vital to establish trust between clients and your team. By centralizing important project data and making it accessible anytime, anywhere with cloud-based software, you can ensure that your clients are satisfied with your transparency and communication. Furthermore, providing accessible documentation means that both clients and contractors remain on the same page from start to finish.
2. Reduction in Project Errors
Studies show that large construction projects typically take 20% longer to complete than clients and contractors expect. Although construction projects without delays are rare, construction management software can empower your workflow and reduce the likelihood of experiencing costly setbacks.
Construction industry professionals understand that each project requires detailed coordination between subcontractors, project managers, clients, workers, and vendors. This also means there are many opportunities for mistakes. For example, one instance of error in your initial estimate or subcontractor bids can have big ramifications down the line.
Construction management software with a thorough suite of estimating tools can help teams create accurate client expectations and get each project off on the right foot. BlackVector’s Pre-Construct module is a perfect example. With its Estimator feature, you can extract, sort, and examine data in whatever way suits your needs, use metrics to validate your line items against past estimates, and even save custom assemblies for next time. Additionally, the Trade Partner Bidding feature allows you to tie subcontractor bids to your final estimate with a single click — meaning less chance for data loss or human error.
This seamless data progression significantly reduces mistakes, delays, and last-minute phone calls to unhappy clients.
3. Save Time and Money
Studies from McKinsey and Company found that 80% of large construction projects experience cost overruns. However, companies that leverage construction management software reduce the chance that they will go over budget. Tools with earned value capabilities allow you to track project expenses against expected progress and adjust to accommodate small issues before they grow into major problems. This saves you and your client time and money in the long run.
Plus, with line-by-line markups like those offered in BlackVector’s platform, you can build value into some project areas while rewarding your clients with discounts on their key priorities. This strengthens client relationships while still driving profitability.
Construction Management Software for Better Client Relationships
Keeping clients happy is vital to your successful project completion, public reputation, and future opportunities. By providing meticulous attention to detail, clear communication, increased profitability, and fewer errors, you can ensure that your clients are satisfied with every project.
Interested in improving your client relationships with construction management software? Consider implementing BlackVector today!
Our Pre-Construct module ticks all the boxes with features that allow you to easily build work packages, compare and integrate subcontractor bids, use data analytics to perfect your estimate, track your best partners, and much more. Meanwhile, Project Manager empowers you to monitor your progress, track project changes, and drive profitability.
BlackVector is the ultimate project management solution, made by construction experts to meet the unique needs of industry professionals. Our proprietary modules streamline administrative tasks so your team can focus on delivering work that’s always up to standard and always on time.
Are you ready to plan effectively? Contact BlackVector today to learn more about our revolutionary project management platform.